CREATING SUCCESSFUL OPERATIONS SERIES PART 1
Intro to Biz Infrastructure
Discover how to align your core systems to start building the solid operational foundation your business needs to grow, scale, and succeed.
Format
Online
Course
Learning Level
Beginner/ Easy
Multimedia
Video(s)
Materials
• Workbook
• Quiz
Duration
1 hour
30 minutes
Price
$49
Ready to Build a Business That Works For You?
Part 1 in the "Creating Successful Operations" Series. Lay the groundwork for long-term success with this essential introduction to business infrastructure. In this course, you'll explore PBCi’s Small Biz Infrastructure Matrix™—a strategic framework designed to help you assess, organize, and strengthen your business operations.
This Course Is For You If...
WHAT YOU'LL LEARN
In This Course, We'll Review:
Resources Included in This Course
Toolkit of Recommended Apps & Resources
Topic Activity & "Test Your Knowledge" Topic Quiz
TESTIMONIALS
What People Are Saying About This Course
"I love the visual aids used to explain and describe the business structure. Makes learning it a whole lot easier!"
-- Shawn C., Course Student
"I LOVED the Business Infrastructure Matrix!"
-- Waheeda. D., Course Student
"I am so appreciative of this course and the information that's being provided. I am ready for the challenge and progression as a business owner."
-- S. Kates-Brown, Course Student
Meet Your Facilitator
Bridgette V. Baker
President, PBCi
Areas of Focus: Operations Management, Entrepreneurship, Customer Service, Web Design
Bridgette V. Baker is the Founder and President of PBCi, LLC, and creator of PBCi K.O.D.e.® (Knowledge On Demand eTraining™). With over 20 years of experience in operations management, training, and client engagement, Bridgette helps entrepreneurs, nonprofits, and professionals transform ideas into sustainable success. Her courses combine real-world expertise with practical strategies that inspire confidence and clarity. Featured in Professional Woman’s Magazine and Sisterhood Magazine, Bridgette is passionate about empowering learners to lead with purpose, communicate effectively, and create meaningful impact through knowledge, strategy, and action.
Frequently Asked Questions
It looks like this course is part of a series. Is a course bundle available?
Yes! The 6-part "Creating Successful Operations" Series" course bundle is available for enrollment.
How soon can I apply this course topic to my business?
The "Creating Successful Operations" Series was designed for aspiring entrepreneurs, start-ups, and existing small businesses - so you can apply what you learn in this course as soon as you're ready!
Does PBCi have any other resources I can use with the course?
The course includes several resource recommendations and links. For helpful articles, tips, and resource alerts, subscribe to our newsletter below.
Does PBCi offer any offline support services after I complete the course?
Absolutely! PBCi specializes in practical consulting solutions for small businesses and business start-ups. Schedule a Free Consultation today!
More Courses In This Series
Copyright © 2026 PBCi, LLC/PBCi of Georgia, LLC for PBCi K.O.D.e.®
Created with
